You should only ever accept jobs which you are certain that you'll be available for.

Of course, things come up and schedules change. We understand that. So, as soon as you find out that you won't be available, open the job in the ToDoolie Helper App and tap Cancel. The earlier you cancel the job the quicker it will open up for other Helpers like you!

If you cancel a job with less than 24 hours notice, you must call, text, or message ToDoolie to let us know why you cancelled the job.

If you do not contact us when cancelling on short notice, or if you cancel on short notice multiple times, you may be banned and removed from all future jobs through ToDoolie.
So please, be considerate of our customers and the time of other Todoolie Helpers like you.
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