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Help for New Customers
Learn more about ToDoolie!
Does ToDoolie perform background checks?
All of our students have been vetted and recruited by us from local schools and universities and are eager to start doing work to help with your to-do list. At the moment we are currently in the process of integrating with a third party background check provider to make our process faster but for now everything is a manual process. Ready to get started on your To Do list? Click the button below to get started! Book a Job Now!
What are your hours of operation?
Booking: We can accept bookings via our website or ToDoolie app 24/7/365. Please Note: The early in the day you book with a 48 hour advance, the more likely students can accept your job. **** Our helpers are available to help from ****. Customer Support: Our normal phone operations are from ****. We also provide after hours customer sup
Do you provide tools or equipment?
Unfortunately we **** for the job. Hopefully in the future we can add this feature into the app but logistically we can't coordinate that at the moment. We ask that you prepare for your helper coming by to help with your job by providing all the necessary tools they will need to get the job done. Once they arrive simply let them know where the tools are and where to place them after they are done using it. Ready to get started on your To Do list?
Is it necessary to tip a helper?
Tips are always appreciated but never expected. Our extremely competitive prices could save you over half of what you originally planned to spend per project. If our helpers went above and beyond, which we encourage them to do, you are welcome to tip with cash and put a smile on their faces. Ready to get started on your To Do list? Click the button below to get started! Book a Job Now!
What is a helper?
You've probably heard us throw around this term we call "helper"? We recruit students all around your local area from universities to community colleges. This is who we are calling your helper. They accept your job based on their school schedule and come by to help complete your job. You can spot some of our helpers because they will wear their ToDoolie shirt. Ready to get star
How do I update my payment information? Can I have multiple cards on file?
It's easy as pie to change your card in your account! Just tap on your profile, then click on the pencil and paper in the top right. Then, you will be prompted to update your payment info. Unfortunately, you cannot have multiple cards on file! Ready to get started on your To Do list? Click the button below to get started! Book a Job Now!